Trust our claims expertise

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We make every effort to deliver on our promise during that moment of truth when you need your insurance most:

  • Our claims counselors work only for Horace Mann and are trained experts on our policies and coverages, which are tailored to meet the needs of educators.
  • Our award-winning Claims Desktop technology automates industry best practices to improve the speed and efficiency in which we handle your claims.
  • Our Fast Glass Service, administered by Safelite, the largest auto glass repair and replacement organization in the U.S., carries a lifetime guarantee.
  • And whether you need an appraiser to meet you at your home or school, our mobile claims offices deliver service directly to where you need us.

 90 percent claim satisfaction 


WBCL-0005 (6/17)

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Q:  How does the auto and homeowner claim process work?

A:  Once you submit an auto or homeowner claim, your claim is forwarded to one of our regional claims offices, and a representative from the claims office handling your claim will contact you.

© 2015 Horace Mann Educators Corporation

CUSTOMER SERVICE Call 800-999-1030

  • Auto and Property
    M – F, 7 a.m. - 8 p.m. Central time.
  • Life, Annuity and Group
    M – F, 7 a.m. - 7 p.m. Central time.